The same dynamics that make voice work for consumers unlock huge potential for employees
Voice input is 3x faster than typing
Hands-free interaction keeps the focus on the task at hand
Nearly every device & app can be voice-enabled
Removing friction from processes makes for happier employees
73%
of executives see value in voice for operational efficiency
OPUS
90%
of employees do repetitive tasks that could easily be automated
SNAPLOGIC
25%
of employee interactions with apps will be via voice by 2023
GARTNER
For the past 6 years we’ve pioneered work in voice for 23 F500 companies, creating 70+ bespoke experiences with 15M monthly interactions.
Applying technologies like voice to streamline operations demands a solution-agnostic, systems-led approach. Voice interfaces should work in concert with existing platforms and processes - not supplant them entirely - and deliver measurable ROI. That's why we’re equally focused on the business case as the user experience, helping connect the dots and de-risk investments.
Plan
Identify winning use cases & develop roadmaps based on end-user insight and technical feasibility
Build
Design and develop voice tools and experiences that employees actually want to use
Pilot
Manage solution rollouts and analyze results to drive adoption and optimize performance
Scale
Evolve and mature voice solutions, adding functionality, integrations, and new user groups